The Beginning
ML: My partner and I are both artists. At the time we were working with metal, glass and ceramics. We wanted a new material to get into. We discovered artisan chocolate at a craft fair and were enamoured by the multi-sensory qualities of the material. Being creative people and good cooks, we were able to put together beautiful, delicious chocolates. When we won a gold medal at the San Francisco International Chocolate Salon, we gained the confidence to open our own store.
ML: Opening the week the stock market crashed in 2008, enduring the Great Recession, not having enough money, not realizing the severity of the seasonal fluctuations in the chocolate business, not realizing the amount of labor and infrastructure it takes to produce and sell a temperature sensitive perishable product year round.
Status Quo
ML: Three things mark our success: that we have managed to stay in business for 15 years; that people think of us fondly; that our crew is happy.
ML: That you shouldn’t do everything yourself just because you can. That perseverance is key. That you have to play the long game and plan the year out way in advance.
Work-Life
ML: Admin, graphic design, client relations, and leading the kitchen.
ML: Ha! What work-life balance? I have a 5 year old son—he is the only reason I ever leave work at all. I dream of throwing it all away and hunkering down in an art studio for the rest of my life.
Inspiration
ML: Lagusta’s Luscious, Cacao and Cardamom, Melissa Coppel.
Mentor
ML: Making chocolates is the easy part. Making money is the hardest.